Platform

Fifty-plus modules. One working day.

Every module below shares the same patient record, the same permissions model and the same audit trail. Nothing is a bolt-on; the front desk, the consulting room, the ward and the accounts office are one system.

Front desk & scheduling

01 / 06

Scheduling & diaries

  • Provider-first calendars — the diary opens on the clinician, not the room
  • Availability rules per provider, per facility, per day
  • Slot lengths and booking policies the practice controls
  • Walk-ins, follow-ups and recurring appointments

Online bookings

  • Patients book into real availability, not a request inbox
  • The practice decides which slots are exposed online
  • Automated confirmations by SMS and WhatsApp

Patient queue

  • Check-in on arrival — the here-now board updates live
  • See who is waiting, for whom, and for how long
  • Hand-offs from front desk to nurse to clinician

Patient registration

  • One global patient identity across every facility
  • Facility-scoped records for medical aid, account and clinical data
  • Dependants and main-member relationships handled properly

Clinical

02 / 06

Clinical documentation

  • Structured SOAP notes, signed by the clinician
  • ICD-10 coding captured at the point of care
  • Allergies, conditions and history on the record

Vitals

  • Blood pressure, heart rate, SpO₂, temperature, weight and more
  • Captured by the nurse at triage or in the room
  • Presented as instrument data — tabular, trended, legible

Prescriptions

  • NAPPI-coded medication on every script line
  • Print-ready PDF with the prescriber's practice number
  • Medication history against the patient record

Laboratory

  • Order tests from within the consultation
  • Track specimens and file results to the record

Documents & files

  • Referral letters, sick notes and reports as PDFs
  • Attachments stored securely in the cloud

Billing & medical aid

03 / 06

Medical aid & claims

  • Scheme, plan and member details on the facility's patient record
  • ICD-10 and NAPPI codes on every claim line
  • Claim lifecycle from draft to submitted to paid — always visible

Invoicing & statements

  • Invoices and receipts generated from the visit
  • Account statements as print-ready PDFs
  • Private, medical aid and mixed billing

Payments & reconciliation

  • Card, EFT, cash and online payments recorded per account
  • Reconciliation views for the month-end

Reporting

  • Daily takings, claim ageing and activity reports
  • Per-facility or across the whole group

Hospital

04 / 06

Hospital cases

  • Every admission runs as a single case from arrival to discharge
  • Notes, orders, tasks and charges hang off the case

Wards & beds

  • Live ward, room and bed boards
  • Occupancy at a glance; open a patient straight from the bed

Care teams

  • Every admitted patient has an owning care team
  • Teams inherited on admission — no unowned patients
  • Tasks and ward work assigned within the team

Consumables

  • Capture items used on the ward as part of the case
  • Keep ward usage visible when the case is billed

Patient engagement

05 / 06

Video consultations

  • Consults run inside the platform — no external meeting links
  • Scheduled like any other appointment

AI scribe

  • Consult audio transcribed automatically
  • A draft SOAP note prepared for the clinician
  • The clinician reviews, edits and signs — always the author

Messaging

  • SMS, WhatsApp and email sent from inside the workflow
  • Reminders, confirmations, recalls and results notices

Platform & administration

06 / 06

Multi-facility

  • Organisations hold facilities; facilities keep their own settings
  • Staff work across facilities with per-facility roles

Roles & permissions

  • Module-level permissions per role, per facility
  • Front desk, nursing, clinical and accounts see what they need

Audit & logs

  • Activity and error logging across the platform
  • Accountability for every change to a record

Rather see it than read it?

A demo walks the same path your patients do — booked, seen, scripted, billed.

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